Max Marass, Designer in London, United Kingdom
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Max Marass

Verified Expert  in Design

Designer

Location
London, United Kingdom
Toptal Member Since
June 27, 2019

Max拥有近10年为各种规模的公司设计数字产品的经验. Mastering the whole design process, 他为多个行业的各种用户(如儿童和中风幸存者)创建了网络和本地应用程序, including education, finance, utilities, and rehabilitation. As a mature professional, Max carefully balances business and user needs, turning complex processes into simple, enjoyable experiences.

Portfolio

Work Experience

Senior UX Designer

2019 - PRESENT
Visa
  • Designed, from scratch, a sophisticated software for banks, 为他们提供在登录和管理不同支付相关服务之间的无缝体验.
  • 管理另一名没有金融或大公司经验的设计师, ensuring a quick and smooth onboarding process.
  • 创建了一个用例库,帮助客户充分理解各种金融服务的好处.
Technologies: Figma, Sketch, UX Design, UI Design, User Research, Design Workshops, User Testing, User Interface (UI), Data Visualization, User Experience (UX), Information Architecture (IA), Personas, User Flows, Design Systems, InVision Studio, Quality Assurance (QA), Expert Reviews, Qualitative Research, Quantitative Research, Surveys, User Journeys, Responsive Layout, Web Portals, Portals, Responsive Design, Recruitment, Tutoring, Style Guides, User Retention, User Onboarding, Interviews, Survey Design, Onboarding, Checkout, Online Payments, User Feedback, Customer Journeys, Desktop, Usertesting.com, Research, Interaction Design (IxD), Wireframing, Dashboard Design, Platform Design, Responsive Web Apps, Prototyping, Leadership, Agile, Low-fidelity Mockups, High-fidelity Mockups, Design Thinking, Jira, UX Leadership, UX Research, User Validation, Dashboards, Component Libraries, System Design, Web Dashboards, Data Analytics, UX Testing, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Design Specifications, Rapid Interactive Prototyping, UX Audits, Product Strategy, Landing Pages, Web App Design, Design Leadership, Website Redesign, User Engagement, B2C, Web, B2B, Accessibility

Director

2017 - 2020
Maki Design Ltd
  • Ran the design consultancy company Maki Design, 作为承包商为多个行业的客户提供服务.
  • Directed the design of a reusable coffee cup leasing service, including the business model and operation refinement, app design, app development direction, and the creation of smart cup collectors concepts, including prototyping.
  • 为全球化妆品公司Avalon进行基准研究.
  • 为豪华床垫公司Nectar Sleep设计电子商务网页.
  • Created the concept for a medical expenses management web app.
Technologies: Figma, Sketch, Prototyping, Product Design, Digital Product Design, Software, QA Testing, User Research, User Interface (UI), User Experience (UX), Wireframing, Responsive UI, Dashboard Design, Platform Design, Branding, Visual Design, Graphic Design, Landing Page Design, Mobile UX Design, Mobile UI Design, Mobile App Design, UX Research, User Validation, Dashboards, Component Libraries, Mobile Apps, System Design, Web Dashboards, Data Analytics, Web Design, UX Testing, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Design Specifications, Rapid Interactive Prototyping, App UX, UX Audits, Product Strategy, Landing Pages, Web App Design, Website Redesign, B2C, Web, Consumer Behavior, B2B, Accessibility, Medical Applications

UI/UX Designer

2018 - 2019
Matr
  • Designed five products from scratch, 允许客户在五个月内推出新的在线辅导服务.
  • 建立涵盖招聘方和候选人两个领域的招聘平台.
  • 率先建立一个游戏化平台,让孩子们可以进行课前和课后活动,如评估.
  • 重新设计了一个虚拟白板,可以让学生和导师同时访问.
  • 创建了一个电子商务平台,家长可以为孩子购买辅导服务.
  • 实现了客户支持、质量监控和课程创建的平台.
  • Built a platform where parents can monitor children's progress.
  • 开发了一个导师可以管理课程、学生和分数的平台.
Technologies: Adobe Illustrator, Adobe Photoshop, Google Analytics, Lookback, InVision, Sketch, Design Workshops, UX Design, UI Design, User Testing, User Research, User Interface (UI), Responsive UI, Branding, Data Visualization, Websites, Tablet UX, Tablet UI, User Experience (UX), Information Architecture (IA), Tablet Design, Personas, User Flows, Design Systems, InVision Studio, Quality Assurance (QA), Expert Reviews, Qualitative Research, Gamification, User Journeys, Mobile, eCommerce, Responsive Layout, Children's Illustration, Web Portals, Portals, Responsive Design, Style Guides, Educational Portals, User Retention, User Onboarding, Web Layout, Onboarding, Checkout, Parenting, Vector Illustration, Online Tutoring, Learning, Teaching, User Feedback, Calendar Design, Customer Journeys, Desktop, Education, Games, Research, Interaction Design (IxD), Wireframing, Dashboard Design, Platform Design, Responsive Web Apps, Copywriting, Agile, Low-fidelity Mockups, High-fidelity Mockups, Material Design, Design Thinking, Jira, Web App UI, Visual Design, Graphic Design, Landing Page Design, UX Research, User Validation, Dashboards, Component Libraries, System Design, Web Dashboards, Data Analytics, Web Design, UX Testing, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Design Specifications, Rapid Interactive Prototyping, Product Strategy, Landing Pages, Web App Design, Web, Consumer Behavior

UX/UI Designer

2018 - 2018
Mendeley
  • Engaged as part of the public sharing platform team, 创新全球研究人员发现和获取学术论文的方式.
  • 每周针对不同类型的用户进行访谈和用户测试.
  • 打造学术论文页面的创新概念,促进相关内容的发现和探索.
  • 通过研究确定用例,并创建地图以告知设计思想和验证.
  • Created prototypes for user tests, including animations.
Technologies: Lookback, InVision, Sketch, User Interface (UI), User Research, UX Design, User Experience (UX), Information Architecture (IA), Personas, User Flows, InVision Studio, Expert Reviews, Qualitative Research, Quantitative Research, Surveys, User Journeys, User Testing, Responsive Layout, Responsive Design, Survey Design, User Feedback, Desktop, Education, Research, Interaction Design (IxD), Wireframing, UI Design, Prototyping, Agile, Low-fidelity Mockups, High-fidelity Mockups, Design Thinking, Jira, UX Research, User Validation, Data Analytics, UX Testing, UX Wireframes, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Rapid Interactive Prototyping, Web, Consumer Behavior, Accessibility

UX Designer

2017 - 2018
Third Space Learning
  • 支持产品团队改进学校教师使用的突破性教育平台,帮助学生解决数学问题.
  • 重新设计了订阅该服务的教师的入职流程.
  • 修改了教师的设置流程,确保服务启动时一切就绪,避免浪费时间和金钱.
  • Created new report designs for each available program, which were informed by user interviews and tests.
  • Crafted a new onboarding experience for pupils, which included a math assessment, 通过引入游戏化元素和儿童友好的界面, 大大提高了学生完成评估的比例.
  • 设计了一个门户网站,教师可以方便地搜索和找到有用的资源,为他们的课程和个人发展.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, Sketch, User Interface (UI), User Research, Responsive UI, Data Visualization, UX Design, User Experience (UX), Information Architecture (IA), Personas, User Flows, InVision Studio, Quality Assurance (QA), Expert Reviews, Qualitative Research, User Journeys, User Testing, Design Workshops, Responsive Layout, Children's Illustration, Web Portals, Portals, Responsive Design, Educational Portals, User Retention, User Onboarding, Onboarding, Vector Illustration, Online Tutoring, Learning, Teaching, User Feedback, Calendar Design, Desktop, Education, Research, Interaction Design (IxD), Wireframing, Dashboard Design, Platform Design, UI Design, Agile, Low-fidelity Mockups, High-fidelity Mockups, Design Thinking, Visual Design, Landing Page Design, UX Research, User Validation, Dashboards, Component Libraries, Web Dashboards, Data Analytics, UX Testing, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Rapid Interactive Prototyping, UX Audits, Product Strategy, Web App Design, Website Redesign, B2C, Web, Consumer Behavior

UX Designer

2017 - 2018
Neurofenix
  • 为有身体和认知障碍的中风幸存者设计了一个本地应用程序. 该应用程序有一个用于康复的电子游戏库,并通过奖励和反馈系统激励用户返回.
  • 创建不同类型中风幸存者的角色,以及他们的残疾如何影响他们与数字产品的互动.
  • Crafted onboarding processes tailored to the target group.
  • 设计行为形成策略,以确保一致的使用和, therefore, the success of the rehabilitation process.
  • 提出了一种通用的电子游戏布局,以减少用户的认知负荷.
  • Wrote, shot, and edited a promotional video: youtu.be/Zmw6pQFVv6Y.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, Sketch, User Interface (UI), User Research, Adobe After Effects, Adobe Premiere Pro, Websites, Healthcare, UX Design, User Experience (UX), Information Architecture (IA), Personas, User Flows, Design Systems, InVision Studio, Expert Reviews, Medical Devices, Healthcare IT, Healthcare Services, Consumer-facing Product Design, Qualitative Research, Gamification, Apps, User Journeys, User Testing, Design Workshops, Style Guides, User Retention, User Onboarding, Web Layout, Onboarding, User Feedback, Games, Research, Interaction Design (IxD), Wireframing, Dashboard Design, Platform Design, UI Design, Low-fidelity Mockups, High-fidelity Mockups, Landing Page Design, UX Research, User Validation, Dashboards, Mobile Apps, System Design, Web Dashboards, Data Analytics, UX Testing, UX Wireframes, Design Guidelines, Design, UI Components, Mockups, Interactive Prototypes, Design Specifications, Rapid Interactive Prototyping, App UX, Landing Pages, User Engagement, Web, Consumer Behavior

UX Designer

2016 - 2017
Ovo Energy
  • 绘制客户旅程图,识别痛点和机会,以减少呼叫并提高留存率.
  • 在客户旅程的几个部分,平均减少了20%的电话倾向.
  • 在桌面和移动平台以及通过通信优化新客户的入职.
  • Improved the company web app with new features, such as multiple payment methods and better guidance, to help prevent customers from having a negative balance.
  • Created personas through workshops, surveys, and interviews.
Technologies: Mixpanel, Usability, Usertesting.com, InVision, Sketch, User Interface (UI), User Research, Responsive UI, Data Visualization, UX Design, User Experience (UX), Information Architecture (IA), Personas, User Flows, InVision Studio, Quality Assurance (QA), Expert Reviews, Qualitative Research, Quantitative Research, Apps, Surveys, User Journeys, User Testing, Design Workshops, Mobile, Responsive Layout, Responsive Design, User Retention, User Onboarding, Survey Design, Onboarding, Checkout, User Feedback, Energy Utilities, Customer Journeys, Desktop, Research, Interaction Design (IxD), Wireframing, Dashboard Design, UI Design, Responsive Web Apps, Copywriting, Web App Design, Web App UX, Web App UI, Web Applications, Agile, Low-fidelity Mockups, High-fidelity Mockups, Design Thinking, Landing Page Design, UX Research, User Validation, Dashboards, Web Dashboards, Data Analytics, UX Testing, UX Wireframes, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Agile UX, Interactive Prototypes, Rapid Interactive Prototyping, App UX, UX Audits, Product Strategy, User Engagement, Web, Consumer Behavior, Accessibility, Medical Applications

UX Manager

2013 - 2016
Careers International
  • Headed the company's services regarding UX, branding, and innovation, including transitioning to a mobile-centric approach.
  • Managed another designer, consulted with digital experts, and coordinated related outsourced services such as development.
  • 精心制作了一个网站建设者CMS设计,为客户创建在线网站, live employer branding events.
  • 重新设计了150,000+考生使用的注册流程和用户门户.
  • 为高度可定制的网站制作了一个网站模板,用于主办流媒体活动.
  • Designed a mobile-friendly streaming platform for online events.
  • Recreated the company brand and all related branding materials.
  • Created manuals, promotional videos, and the company website.
Technologies: Adobe Premiere Pro, Adobe After Effects, Adobe Dreamweaver, Adobe Photoshop, Adobe Illustrator, User Interface (UI), User Research, Responsive UI, Branding, Adobe InDesign, Websites, UX Design, User Experience (UX), Information Architecture (IA), User Flows, HTML5, Design Systems, Quality Assurance (QA), Expert Reviews, CSS3, User Journeys, Mobile, Web Development, Responsive Layout, Web Portals, Portals, Responsive Design, Recruitment, Tutoring, Style Guides, User Retention, User Onboarding, Interviews, Website CMS, Website Builders, HTTP Live Streaming (HLS), Streaming, Web Layout, Onboarding, Vector Illustration, User Feedback, Desktop, Microsoft PowerPoint, Events, Research, Interaction Design (IxD), Wireframing, Platform Design, UI Design, Leadership, Low-fidelity Mockups, High-fidelity Mockups, Material Design, Web App UI, Visual Design, Graphic Design, Landing Page Design, UX Leadership, User Validation, Dashboards, Component Libraries, Web Dashboards, Web Design, UX Testing, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, Responsive Web Design (RWD), UI Components, Mockups, Interactive Prototypes, Design Specifications, Rapid Interactive Prototyping, UX Audits, Product Strategy, Landing Pages, Design Leadership, Website Redesign, Web, Consumer Behavior, B2B

Technology and Communication Manager

2012 - 2013
Basa & Raes
  • 担任这家旨在支持在东非建立创新企业的初创公司的技术和沟通经理.
  • 分析可持续技术并评估其在非洲的实施情况.
  • Conducted market research and drafted business plans.
  • Managed the company's communication and social media presence.
Technologies: Microsoft PowerPoint, Adobe Illustrator, Branding, Adobe InDesign, Websites, HTML5, Business Ideas, CSS3, Adobe Dreamweaver, Web Development, Responsive Design, Research, Graphic Design, Landing Page Design, Web Design, Landing Pages, Web

Designer

2011 - 2013
Max Marass Design
  • 作为承包商协助各种客户进行各种项目.
  • 设计各种网站,包括博客和电子商务网站.
  • 致力于新的商业理念,支持传播策略和品牌推广.
Technologies: Adobe After Effects, Adobe Premiere Pro, Adobe Dreamweaver, Adobe Photoshop, Adobe Illustrator, Branding, Websites, HTML5, Expert Reviews, Consumer-facing Product Design, Business Ideas, CSS3, eCommerce, Web Development, Responsive Layout, Responsive Design, Style Guides, Web Layout, Vector Illustration, Desktop, Research, Low-fidelity Mockups, High-fidelity Mockups, Material Design, Visual Design, Graphic Design, Landing Page Design, Web Design, UX Wireframes, Design Guidelines, Web UX, Web UI, Design, UI Components, Mockups, Landing Pages, Web, Consumer Behavior

R&D Assistant

2010 - 2011
Power Plate
  • 从零开始设计一款用于残疾用户康复的设备,使我的客户能够进入医疗保健市场. It was carried out individually.
  • 对产品和市场进行研究,以确定目标群体.
  • Determined requirements and created a design brief.
  • 建立了一个真实尺寸的工作原型,并对患有T9脊髓损伤的目标用户进行了用户测试.
  • 制作了一款产品,客户为其最终创意申请了专利.
Technologies: SOLIDWORKS, Adobe Photoshop, Adobe Illustrator, User Research, Healthcare, Personas, User Flows, Medical Devices, Healthcare Services, Consumer-facing Product Design, Quantitative Research, Fitness, User Journeys, User Testing, Design Workshops, Survey Design, Research, Product Design, Interaction Design (IxD), Mood Boards, Prototyping, Design, Consumer Behavior, Accessibility, Medical Applications
2008 - 2011

Master's Degree in Industrial Design Engineering

Delft University of Technology - Delft, Netherlands

2002 - 2007

Bachelor's Degree in Architecture

University of Trieste - Trieste, Italy

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